Administrative Manager (Remote-Fluent English Required)

Company Description

Koller Cleaning Services, Inc is a Cleaning Company based in Clearwater serving Tampa Bay Area, Florida-EUA with more than 10 years of experience and professionalism.

Role Description

This is a full-time remote Administrative Manager role. You will be responsible for providing administrative support and managing daily office tasks. You will handle incoming calls, and emails, manage calendars, and schedule appointments. Additionally, you may be required to deal with internal teams and customers.

In this role you will be the first point of contact that many of our customers and prospects have with our company. You must be kind and welcoming when greeting customers – many of whom are elderly – who call us to learn more about our service options.

Using a series of scripted questions, you will determine what type of help each caller needs, collect personal information from the caller, and/or receive a message so the right person can call you back. In our work, you should be comfortable having some recorded calls and activities on your computers.

Qualifications

Confidence to communicate and transcribe messages effectively and accurately with a wide range of people;

Excellent organizational and time management skills;

Strong attention to detail;

Effective written and verbal communication skills in English;

Notion of Spanish;

Proficiency in Microsoft Office Suite;

Ability to handle confidential information with discretion;

Strong problem-solving and decision-making abilities;

Ability to prioritize tasks and multitask effectively;

High level of professionalism and interpersonal skills;

Ability to use scheduling software and workflow programs, Google Suite, and others.

Employment Type

Full-time Remote

Must-have qualifications

Degree

Level of proficiency in English: Professional

Level of proficiency in Spanish: Basic

Experience working with computers and Microsoft Office suite: 1 year

Work experience as an Administrative Assistant: 3 years

Some experience in Sales is much appreciated

Base Salary

R$ 6.000,00 per month

Working Hours

Monday to Friday from 8:30am to 5:30pm and every other Saturday from 8:30am to 4:30pm

1 hour for lunch.

Time Zone

Tampa, Florida